Shipping policy

SHIPPING POLICY

PROCESSING TIME
Orders are typically processed within 1–3 business days after payment confirmation.

SHIPPING TIMES
Estimated delivery times:
• Switzerland: 1–3 business days
• Europe: 3–7 business days
• International: 5–14 business days

Please note that delivery times may vary depending on customs and local postal services.

TRACKING
Tracking information will be provided once your order has been shipped.

CUSTOMS & DUTIES
International customers may be responsible for customs fees, import duties, or local taxes depending on their country’s regulations.

LOST OR DELAYED PACKAGES
Northern Vault is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.

INCORRECT ADDRESS
Customers are responsible for providing the correct shipping address. Orders returned due to incorrect addresses may require additional shipping fees for resending.

CONTACT
For shipping questions, contact:
support@northernvault.com